Privacy Policy

Introduction

Gilaf Foods & Spices ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Register on the website
Place an order
Subscribe to our newsletter
Contact us via email or phone
Participate in surveys or promotions

This information may include:

Name and contact information (email address, phone number, shipping address)
Payment information (credit card details, billing address)
Order history and preferences
Account credentials (username, password)

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

IP address and browser type
Operating system and device information
Pages visited and time spent on pages
Referring website addresses
Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Communicate with you about your orders and account
Send you marketing communications (with your consent)
Improve our website and customer service
Detect and prevent fraud or security issues
Comply with legal obligations
Analyze website usage and trends

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service Providers: Third-party companies that help us operate our business (payment processors, shipping companies, email service providers)
Legal Requirements: When required by law or to protect our rights and safety
Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

Access and receive a copy of your personal information
Correct inaccurate or incomplete information
Request deletion of your personal information
Opt-out of marketing communications
Withdraw consent for data processing

To exercise these rights, please contact us at gilaf.help@gmail.com

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings, but disabling cookies may affect website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.